Digitalisation of our steel business
- supply chain transparency and reliability
- enhanced product performance and quality
- enhanced service and affordabiility
- mutual trust
- asset utilisation and reliability
- market share of high added value steel
- engaged and innovation-oriented workforce
Environmental and social value:
- increased safety
- sustainability (CO2, water, etc.)
- employment (job creation, skill development)
Digitalisation accelerates ArcelorMittal’s journey to excellence for all parts of the business
ArcelorMittal was one of the first steelmakers to embrace the digital revolution. Our vision is to create a fully digital enterprise – effectively one virtual mill, where everything is connected to the advantage of our customers, employees, and production. From supply chain logistics to steel plant operations, digitalisation is also transforming how ArcelorMittal addresses safety, reliability, productivity, supply, and service to our customers. During 2019, ArcelorMittal Europe – Flat Products appointed Peter D’haese as Chief Digital Officer (CDO) to reinforce the company’s digital journey.
Connected equipment predicts maintenance and supports safety
One of the key tasks for ArcelorMittal Europe – Flat Products’ industrial digitalisation team has been to use technology to improve the safety of our operations. “Our goal has been to identify best-in-class digital solutions which solve business problems and support our industrial processes while keeping our people – and customers – safe,” says Peter D’haese.
New vision and safety tools which utilise artificial intelligence are supporting operators as they carry out their work. These tools are also starting to be used in training to ensure operators have consistent and up-to-date information and skills. Exploration of smarter personal protective equipment (PPE) has also been initiated to assess the working environment of the employee. Alerts are sent – to the operator or a supervisor – to notify them if there is a risky issue.
Tools which enable vital equipment to ‘self-monitor’ have also been installed. “For example, we can use existing data to perform calculations which monitor engine usage or wear, or full installations such as cranes,” says Peter D’haese. “This analysis provides data which helps us to predict when the equipment will need maintenance. A stoppage can then be planned for an optimum time when we can fix any issues and return the piece of equipment back to full service. To support the maintenance crews, we are also using advanced 3D printing tools. They can create a replacement part in time for the maintenance to be carried out or support a full and creative redesign of the equipment.”
Text: ArcelorMittal Europe
Images: ArcelorMittal, Krunja/Shutterstock.com
Improved reliability benefits customers
For customers, the digitalisation of ArcelorMittal’s production processes increases the reliability of the company as a supplier. It guarantees the best level of service and avoids any chance of delays. At the same time, ArcelorMittal’s digital tools are increasing the transparency of their steel supply chain and will lead to the development of new tools which enhance customer interactions.
“Digitalisation saves us time and enables ArcelorMittal to exchange accurate information with customers quickly,” notes Peter D’haese. “We can use that time to create better personal relationships so we can discover what our customers require from steel and the products they use from their leading steel supplier.”
ArcelorMittal e-steel: our first online store in Europe31 March 2020
In a digitalisation and innovation environment, ArcelorMittal Downstream Solutions launched its first e-commerce website, ArcelorMittal e-steel, to offer a better and more personalised service to its customers. The e-shop is continuing its European expansion, while bringing 20% of the sales realised by the Downstream Solutions agencies.Corporate News
Ask Steely! ArcelorMittal Europe – Flat Product’s chatbot26 March 2019
Ever wanted to know more about a particular product from ArcelorMittal Europe – Flat Products? Or where to find the latest edition of the eUpdate client magazine? Or who to contact for more information? Why not ask Steely, the brand new chatbot from ArcelorMittal Europe – Flat Products? He’s available now from every page of the Flat Products website – flateurope.arcelormittal.com – in the bottom right corner.Website News